Terms of service

The domain name .visualechoes.in (hereinafter referred to as “Website”) is owned and operated by Visual Echoes, a proprietorship firm with its registered office at 1st Floor, 47 Shahpurjat Village, New Delhi – 110049 (hereinafter referred to as “We”, “Our” or “Us”). These terms and conditions of the website are between us and the users of the website (“User”, “Buyer”, “You” or “Your”).

By entering, accessing or using our website in any way, you agree to comply with the following Website terms and conditions of use, Privacy Policy, and our Returns Policy (collectively our “Website Conditions”), as well as any other laws or regulations which apply to this website. In addition, when you make an enquiry or order any products or services through this website, you will do so subject to the terms and conditions on this page, as set out in our online customer terms & conditions, subject to all our other website conditions and such further terms and conditions as may be notified to you. By using this website, you acknowledge that you have read and understood all of the website conditions and agree to be bound by them. However, if you do not or cannot accept our website conditions in totality and without modification, you must stop using our website immediately.

We may revise and update our website conditions at any time and your continued usage of this website means you accept those changes. While we aim to ensure that the information in this website is correct, sometimes errors do occur for which we apologize. Please refer back to these website terms & conditions of use from time to time so that you are aware of the revised and current terms and conditions.

The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.

All prices, unless indicated otherwise are in Indian Rupees.

By indicating user’s acceptance to purchase any product or service offered on the site, the user is obligated to complete such transactions. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.

In a credit card transaction, you must use your own credit card. We will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user.

Pricing:

The price for each product shall be as disclosed to you at the time of your purchase. We do not guarantee that the price mentioned would be the lowest in your city, state or country. Prices and availability are subject to change without notice or any consequential liability to you. If a product is listed at an incorrect price or with incorrect information on the Website due to any form of error, we shall have the right to refuse or cancel any orders placed for product listed with the incorrect price or information. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and payment has been made. If payment has already been made and your order is canceled because of incorrect price or information, we shall immediately issue a refund in the amount of the charge.

Content and Images:

We do not guarantee that any content will be made available through any of its services or on any page of the Website. We, at any time, reserve the right, but are not obligated, to modify or remove any Content at our sole discretion, without any prior notice to you for no specific reason or any reason, including but not limited to receipt of claims or allegations from third parties or authorities relating to such Content. All images on the Website may not necessarily be photographed or clicked by an employee of the Company. Some images may have been provided by other suppliers and might have been obtained from freely available sources online. These images are posted to illustrate the look and usage of the products we sell.

You, in accordance with the Terms & Conditions, may access and use the content and material from the Website only for personal and informational purposes. Users are solely responsible for every content posted on the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to info@visualechoes.in

Liability:

Your use of this website or any information on this website is entirely at your own risk. Visual Echoes makes no representation or warranty with respect to the accuracy, completeness, suitability, performance or timeliness of the information provided on this website. We exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

This website may contain links to other internet sites provided by third parties. The provision of any of these links does not represent an endorsement by us of those internet sites, nor do we make any representations or warranties as to the accuracy, completeness, performance or timeliness of any aspect of information contained in those third party internet sites.

To the maximum extent permitted by law (Under the Indian Law), we are not liable to you or anyone else for:

• Any decision, action or inaction taken in reliance on the information in, or connected with, this site.
• Any losses, costs or damages suffered or incurred by you, including (without limitation) direct or indirect, special, incidental, compensatory, exemplary or consequential damages in connection with this website.
• Your use or misuse of this website or any information or material contained in this website.
• The loss or modification of information or material transmitted from this website.
• Any defect, technical problem or virus attached to or arising from this website or the server.
• Any injury, illness or allergic reaction you or any other person may sustain due to leather, fabric, hardware, or usage of any of the products bought though this website.
• the products displayed being unavailable at any time.
• your inability to access or use the website or any material on the website.
• the loss of confidentiality in any information or material transmitted to or from the website.

To the maximum extent permitted by law, Visual Echoes does not make any guarantees or warranties that this website will be available in any place, free of faults or error, free from unauthorized interception or access, or free from blockages, delays, network failure, congestion, interferences of faults of any kind.

Accounts and Membership:

Account creation and Membership on the Website is free for buyers. Visual Echoes does not charge any fee for browsing and purchasing products on the Website. We reserve the right to change its Fee Policy from time to time. We may at our sole discretion introduce any new services or modify any existing services offered on the Website and can introduce fees for these new or modified services. Any changes to the fees will be posted on the Website and shall become effective immediately after they are posted on the Website. You may only create one account on the Website. We reserve the right to terminate any additional accounts that may be created by you.

You are responsible for ensuring the confidentiality of your account information. You are entirely responsible for any activity that occurs through your account. If there is any unauthorized usage of your account, you are required to immediately inform us. We shall not be held responsible for any damage or loss that arises from your failure to comply with the mentioned conditions. You agree that if you provide any information that is not current, correct, accurate or complete or if we have any reasonable grounds to believe that information provided by you is not current, correct, accurate or complete or not in accordance with the this Terms of Use, we shall have the right to terminate your membership and account on the Website and refuse to provide you with access to the Website.

Order Acceptance:

The order confirmation received by you in an electronic form or any other form does not confirm our acceptance of the order nor does it confirm our responsibility to sell. Visual Echoes, without prior notice to you, reserves the right to accept or decline your order for any reason at any time after receipt of your order. Visual Echoes, without prior notice to you, reserves the right to not supply, supply entirely or partially supply any order. The order is only accepted by us when a final communication has been made regarding shipping of the product. If the entire or partial order is canceled by us and payment has already been made, we shall refund you the value of the order that is not fulfilled by us.

If the product you have ordered is out of stock, the we will contact you to provide necessary options. If a refund is requested for the product being out of stock and the order has already been paid for, the refund will be processed directly back to your credit card, debit card or bank account. For Cash On Delivery orders, no refund shall be given as no payment has been collected by us.

Payments:

To process payments, we use a third-party payment gateway and processor (hereinafter referred to as “Payment Processor”). When making payments, you might be required to provide your credit card or debit card details to the Payment Processor. Therefore, the processing of payments is subject to the all terms, conditions and privacy policies of the Payment Processor in addition to all terms, conditions and policies of the Website. You agree to provide correct and accurate credit card or debit card or bank account details to the Payment Processor for purchasing any products or availing any services on the Website. The information provided by you will not be utilized or shared with any third party unless the information is required by law, regulation or a court order or in relation to any fraud verifications. You will be solely responsible for the security and confidentiality of your credit/debit card/bank account details. The Website and Visual Echoes shall not be responsible for any liabilities that may arise as a consequence of any unauthorized use of your credit card or debit card. Online Bank Transfers are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between you and the respective Issuing Bank.

Comments and Reviews:

Any comment, review or information that you submit or post to the Website or provide to Visual Echoes or Website will be treated as non-proprietary and non-confidential. We shall have irrevocable, transferable and royalty-free right to publish, use, copy and distribute such submissions. All submissions shall automatically become the sole and exclusive property of the Visual Echoes and shall not be returned to you. If you post any comments or reviews on the Website, you grant us the right to use all information from that respective post. Under no circumstances shall you use a false e-mail address or pretend to be someone other than yourself. Visual Echoes may, but shall not be obligated to, edit or remove any post or submission such as reviews or comments, for any reason.

Governing Law:

Use of the Website in all aspects shall be governed in accordance with the laws of India, regardless of the laws that might be applicable under principles of conflicts of law. Any claims, transactions and disputes related to the Terms and Conditions of the Website and/or the relationship between You and the Company or Website shall be subject to exclusive jurisdiction of the courts at Delhi, India and You hereby accede to and accept the jurisdiction of such courts.

Intellectual Property, Trademarks and Copyright:

Visual Echoes is the owner and authorized user of all intellectual property including but not limited to trade marks, logos, names and designs, whether registered or unregistered, and other marks that are otherwise owned or licensed to us in and associated with this website (collectively “intellectual property”), and any improvements or modifications to such intellectual property. The use or misuse of any of our intellectual property is prohibited without our prior written permission. Nothing contained in this website should be construed as giving you any right or license to any of the intellectual property on or associated with this website.

This website and its contents are the property of Visual Echoes and are subject to copyright. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial use, or for any other use, including the modification, reproduction, distribution, transmission, republication, display or performance, of the content of this website, is prohibited and protected under the copyright act , and any such case or person can be prosecuted by law.